Terms of service

Welcome to Sully’s Essence! By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our site.

1. General

This website is operated by Sully’s Essence. Throughout the site, “we,” “us,” and “our” refer to Sully’s Essence. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

2. Products & Services

All of our products are handmade in small batches. We strive for consistency, but slight variations in color, texture, or scent may occur. These are natural and do not affect product quality.

We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing & Payments

All prices are listed in USD. We reserve the right to change prices without notice. Payments are processed securely via Shopify Payments and third-party providers.

4. Shipping & Delivery

Shipping times may vary based on your location. Sully’s Essence is not responsible for delays caused by carriers. Please double-check your shipping address before placing an order.

5. Returns & Refunds

Due to the nature of our products, all sales are final. Please refer to our Refund Policy for full details.

6. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

7. Prohibited Uses

You may not use our products or website for any illegal or unauthorized purpose. We reserve the right to terminate access for anyone who violates these terms.

8. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted here. Continued use of the site constitutes your acceptance of those changes.